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FAQs
It's picture time! Purchasing is optional but we need you to register for pictures. This is how we keep track of everyone as well as have you sign our terms and conditions which we need signed to have permission to take your dancer's pictures. Please register online for your event before picture day so that picture day runs as smooth as possible. We will see you soon!
All your groups are available to view and purchase after picture day but we only guarantee taking individual poses that are pre-ordered.
Of course, we don’t want you to pay for images you don’t want! If you pre-order and then change your mind, let us know before downloading your files and we'll be happy to refund you.
Our dance stylists work with the dancers to come up with poses from their dance that photograph well. Competitive dancers that are old enough to come up with their own poses are encouraged to do so. Let the photographer know you have your poses ready and be sure to stretch!
We’d love to have you join us, but it’s too distracting for the dancers and is a safety hazard with too many people (including little siblings) in the room and around the equipment.
Be sure your dancer is picture ready before sending them into the picture room.
If your dancer needs you to remain with them, let us know when you check-in on picture day and we will be happy to accommodate you.
We apologize for the mishap! If anything is missing or incorrect, please send us a detailed message of how we can help you. We’ll take care of you right away.
Your private gallery will be available within 4 weeks. You will receive an email as soon as your images are up at which point you can login to your account to download your files and order product using your print credit. Product ordered through our online print shop will ship directly to you within 5-10 business days.